Why is my phone not recognizing Songspace when I try to reset my password?

If you open the reset password email and you do not have the Songspace mobile app on your phone, you will see the following message:

But if you're seeing this message and you do have the app installed, there's an easy explanation for this. By default, Mail apps will usually open links in a browser. You can change how the link opens by doing a long press on the link. Simply hold your finger on the link until a menu appears and select the Open in "Songspace" option.

Now that you've selected the Open in "Songspace" option, your Mail app will remember how to open Reset Password links from now on.

To learn how to reset your password on your mobile device, click here.

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